By Dave Chassey, Owner, Acclimated Services HVAC

 

Have you ever noticed how often you see pictures on the wall of someone’s office that define words such as success, achievement, accomplishment, reward, etc.? They are usually paired with a photograph of some stunning landscape. I noticed them, but never paid much attention. In fact, it often made me wonder if that’s what the company hoped to have…but didn’t yet.

 

Eighteen years ago, I became a small business owner. I began as a plumbing and heating contractor, and quickly began to build a loyal clientele. Acclimated Services HVAC has now become Suburban Philadelphia’s preferred HVAC partner in both residential and commercial service and installation.

 

So you might ask why did I decide to ask The Training Center For Sales & Business Development to partner with Acclimated Services in 2006? The answer is simple. I wanted to achieve even more than I already had, and I wanted to do it more easily than in the previous 16 years. My children were growing and I wanted to spend more time with them, but I still had aspirations of higher income for my family and growth for my company.

 

I am completing my second year of working with The Training Center. My gross sales volume has doubled in the last 18 months. That obviously makes me very happy, but it only begins to touch the surface of what The Training Center has helped me accomplish. In addition to rapid growth in our sales volume, our Gross Profit has increased by 80 percent and Net Profit has more than doubled. My family and I are able to live a lifestyle that we had previously only wished for and dreamed of.

 

The Training Center has helped me create systems and processes that are standards in our operations. Our clients have clearly noticed this and consequently, our referrals have doubled as well.

 

I have been able to successfully add key employees to our sales and service team. Now our business has grown impressively, but our clients continually comment about our personal attention and the quality of our work.

So how did all this get started? I was lucky enough to know someone who was involved at The Training Center…and was smart enough to check it out. I was glad that they thought highly enough of me to get involved.

 

I had always wanted to do some kind of sales and management training, and after attending an Executive Briefing; I sold myself on the idea of why I needed to be there. I wasn’t struggling…but I knew there had to be a better way. There had to be some process that would keep me from taking so much of my time to get there. I wanted to be able to grow and sustain my business, while having more time to enjoy my family, and especially my hobbies.

 

I picked The Training Center specifically because I realized the broad client list that they had successfully helped. I also did a personal business review following the Executive Briefing and found that I connected well with their team of coaches. Combined with the results I felt I could achieve, I thought, how could I not do this?

 

We’ve since experienced the significant growth I had hoped for. We have a much easier sales process and greater sales success. I did not stop at simply sales results. Through The Training Center’s program, Cornerstones Of Managing For High Performance, I have developed much better management skills, and a system for tracking them. Their President’s Club Open Forum & Workshops have made it much easier to develop and maintain a friendly atmosphere with clients and employees.

 

It seems that what The Training Center teaches me allows me to use my natural style…and how I like to work with my team and my clients much more effectively. They didn’t try to make me change who I am at heart.

They taught me a strategy called Up-Front Contracting…WOW! This process has helped me avoid getting taken advantage of for being a nice guy and I don’t have to be tough with my prospects to do it.

 

My coach helps me inspect what I expect…and that has resulted in better quality of life…balanced with significant financial rewards. They gave me the family life and the ability to afford the lifestyle that I believe I always deserved.

Not only do I use their curriculum as a learning source, but my referral tree has grown significantly. I get to interact with other business people and business owners and benefit from their perspective as well.

 

I meet with my primary coach, Ted Butera, on a regular basis, and we do One-on-One Coaching, Financial Reviews, Business Planning, Pre-employment Screening, and Team Evaluations. However, I also am privileged to be able to receive coaching from the entire Team of Coaching Professionals at The Training Center.

 

Our clients have shared that we make their experience much easier. It’s a ‘win-win’ for everyone. Clients mention that they feel comfortable from the very beginning…and how different working with Acclimated is, versus many of our competitors. I want to thank Ted and also express my thanks to Robert Sinton, Bob Waks, Tom Grau, and Jim Kaufman for helping Acclimated Services accomplish what I always knew we could, and for helping my family and I achieve the Quality of Life we deserve.

 

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